Kera Short · Booking website & workflow
A clearer path from booking request to care
The Kera Short project pairs a warm, personal website with a custom dog-care booking system. It gives visitors a structured way to request care and gives the sitter a practical workspace for reviewing and managing those requests.
The challenge
Requesting pet care involves more than selecting a date. A visitor needs to understand the service, provide useful details and know what happens next. The booking experience needs to communicate whether a request is still being reviewed or whether plans have been confirmed.
The sitter needs a corresponding way to review incoming requests, manage availability and handle changes. The project joins the public website and the booking workflow so that the friendly introduction and the practical next steps belong to the same experience.
How the experience connects
Explore the care options
The public website introduces the service with a warm visual style and a clear route to request care.
Request suitable dates
A structured form collects the request, with availability checks and clear next-step messaging.
Review and manage the booking
The sitter can review requests and manage booking changes, with a client hub designed around the customer’s own plans.
Designing for the people using it
Warm ivory and raspberry colors give the site a more personal character than a generic scheduling tool. The design uses a clear service introduction, a prominent request path and responsive form layouts so that the practical steps remain easy to find on a phone.
The booking interface keeps request and confirmation states distinct. A visitor should not have to infer that submitting a form has reserved care. The wider workflow includes review, date changes and cancellation, so the design accounts for plans that evolve after the first request.
The technical approach
The custom PHP application connects the public form, booking-management screens and client-facing hub. Availability handling and overlap checks support the scheduling workflow, while shared page components keep the brand and navigation consistent across the experience.
The implementation includes confirmation and reminder messaging support, with attention to changed or canceled plans. Settings allow the service descriptions, visual branding and availability to be maintained through the application.
What this makes possible
The useful outcome of this design is a booking process with understandable stages: learn about the service, send a request and follow the next step. It gives the sitter a structured way to manage the work without making the public website feel impersonal.
For similar booking projects, the important early questions concern who reviews requests, how availability is presented and what customers need to know when plans change. Answering those questions first creates a stronger foundation than adding a calendar to a page without designing the surrounding experience.